General Guidelines

The following procedures have been established to ensure that you are provided with the best possible service. Please contact Juleps Catering to answer any questions.

1. We request all orders be placed as far in advance as possible, but no less than 10 days prior to the function. We will try to accommodate late bookings but will add a 15% expediting fee to the final bill.
2. Prices in this guide do not reflect service/room charge, labor and sales tax or gratuity. These charges will be added to the food and beverage final bill.
3. Disposable paper goods will be provided for drop off service.
4. Linen and china service is available.
5. A final guest count is required 3 business days in
   advance of the catered event.  This is the number for which we prepare and charge.
6.   A 30% deposit is required when an order is booked. This deposit will be refunded if the event is cancelled more than 30 days prior to the scheduled date. The balance is due the day of the event.
7. Cancellations made with less than 72 hours notice will be charged the entire fee.
8. Check, cash or major credit card may be used to make payment. Payment is due in full upon receipt of invoice.
9. Special dietary requirements must be made upon booking to ensure those needs are met.
10. Fresh floral arrangements, chocolates, customized gifts, and theme settings are available to enhance your experience.
11.    In order to ensure the food safety of all our customers, it is the policy of Julep’s Catering that no leftovers be removed from the premises.
12. We offer a complete selection of beverages to compliment your function.  Please note that the Kentucky State Liquor Board regulates alcoholic beverage sales and service.  It is our policy that no liquor, wine or beer be brought into or removed from a catered event.